After becoming a volunteer at the suicide crisis hotline, I deeply realized how many people need a safe space to be heard. The callers came from diverse backgrounds, including individuals dealing with chronic mental health issues, those in acute distress, and people facing overwhelming life circumstances. Through interactions with some frequent callers, I gradually sensed their inner strength and resilience from their updates. These experiences made me understand that listening can not only provide them with temporary comfort but also help them discover and utilize their potential. In addition to active listening, I developed various skills such as crisis intervention, and emotional support. These skills allowed me to offer more than just a listening ear; I could guide individuals toward coping strategies and professional help.

These experiences inspired me to do more for those in need, leading me to become a mental health counselor. My clinical experience at the crisis hotline can adapt well to my client at Ally. While the clients at Ally may not be as high-risk, they still benefit from a supportive and empathetic environment where they can openly discuss their challenges. My ability to provide a safe, non-judgmental space, combined with my experience in crisis intervention and emotional support, will be instrumental in helping my clients navigate their personal struggles. As a counselor, I am dedicated to listening and using professional psychological knowledge and skills to help my clients find their inner voice. Research has shown that our bodies often react in ways that help us understand our emotions, sometimes remembering experiences that our brains do not. Therefore, I aim to help clients establish a deeper connection with their physical symptoms and emotions. I am equipped to offer tailored support, helping clients uncover their inner strengths and build resilience, ensuring they feel heard and empowered.